Our Policies

Exchanges + Returns

Exchanges &/or Store Credit are accepted on original priced items up to 
7 days following the day you receive your item(s).

 

LOCAL PICK UPS 

 

If items are not picked up within 14 days following the purchase date, they will be considered final sale & you will be able to exchange items &/or receive Store Credit

All Sale Items are FINAL SALE

 

Local Pick-up/Delivery Returns

 

It is up to the customer to arrange a time by email for when they can deliver item(s). Once item(s) are delivered and checked over, the customer will be given a store credit that can be used on the site to exchange items.

Out of City Returns 

items must be sent out within 7 days following the date you received your item(s). Shipping cost must be covered by the customer. Once item(s) are delivered and checked over, the customer will be given a store credit that can be used on the site to exchange items.

Please Contact for Return Address

 

Local Pick-up

Item(s) will be available for pick-up through the BOOK NOW button on our Instagram. If you would like to pick-up your item(s) at another time that is not available on the calendar, contact us via Email/Direct message on Instagram to arrange. If your scheduled time does not work, please cancel & reschedule

Local Delivery

Once the item is delivered, you will be sent an email indicating that your package has been delivered. It is up to the customer to make sure items are brought in safely. In the case that a package were to be taken, we will not be held liable or be able to issue a refund. If this is a concern, there is a free pick-up option.

Shipping

Standard Shipping In Canada + USA: $15

International Shipping: $35

Local Delivery in YYC: $10

Private Shopping Appointments

Your Sisters Closet is run out of the second bedroom in my apartment. Private shopping appointments give customers the opportunity to see exclusive items that have not been posted to the site, as well as get an idea for the fit of items on the site. Try-ons are welcome. 
Private Shopping Appointments can be scheduled via Email or Instagram

IG: yoursistersclosetyyc

Email: yoursistersclosetyyc@gmail.com